PAIA – Promotion of Access to Information Act 

In accordance with the Promotion of Access to Information Act (PAIA), we provide the necessary forms and guides to help you access information, lodge complaints, or request records. Below you will find folders containing both the PAIA guides and the relevant forms needed for these processes.

• PAIA Guides
  Includes the PAIA guide in English and Afrikaans to help you understand your rights and the procedures for accessing information.
• PAIA Forms
  Contains the following forms to facilitate your requests:
  • Form 1 – Request for a copy of the guide
  • Form 2 – Request for access to a record
  • Form 5 – Complaint form

Please select the appropriate folder and form to proceed with your request.

POPIA – Protection of Personal Information

Public and Private bodies are required to register with the Information Regulator their Information Officers as outlined in  section 55 of POPIA.

Information Officers are, by virtue of their positions, appointed automatically in terms of PAIA and POPIA. Information Officers of public and private bodies must designate and/or delegate any power or duty to Deputy Information Officers, as necessary to make the body as accessible as reasonably possible.